It's frightening when you've got a CD or DVD in your iMac AND the drive disappears from Finder AND the eject button on the keyboard does not work.
It happened to me when I ejected a CD and then reinserted it too quickly - which is something I won't be doing again in a hurry - which is another way of saying I'll make sure I've got the brain engaged first next time.
However for when I'm being totally clueless before my second cup of tea in the morning this is my reminder to myself which I thought I would share with others!
This is how you get a stuck CD / DVD out!
- Make sure the CD or DVD disc is not in use. Quit all applications that are using files on the disc.
- Go to Applications
- Go to Utilities
- Go to Terminal
- do not clear what is there
- type in "drutil eject" (leaving out the quote marks) and press return
- your iMac will whirr and the disc will eject!
I'm assuming the process will probably also work with the SD card slot although that's less of a problem as part of the card is always visible.
Other guides to "what to do" include:
- Apple Support: Apple Computers: Troubleshooting the slot load optical disc drive
- Apple Support: If you can't eject a CD or DVD or open the drive tray
- Apple Support: (for authorised repairers only) iMac (Slot Loading): Troubleshooting CD/DVD Eject Failures
- MacRumours Guides: Force Eject a Stuck CD or DVD
- Corewerkz: video: How To Remove Stuck CD From iMac / Slot Loading Optical Drive (the credit card trick)
Journal of an iMac Virgin
It's been suggested to me that I need to update my Journal of an iMac Virgin for those of you would like to know how I'm getting on with my new 27" iMac after a bit more than two months of use.
I'm going to be doing another post next week but in the meantime, for those who are interested but have not read them, here's my earlier posts:
- Journal of an iMac Virgin #1 08 Mar 2010
- Journal of an iMac Virgin #2 13 Mar 2010
Ooh, THANKS for that, un-ejecting cd's is v stressful, especially if it was only leant to you in the first place!!
ReplyDeleteJulie Douglas, Ireland
Thanks for the tip.
ReplyDeleteWe have had Macs as long as we have had computers, except for a little Radio Shack back in the 1970's, and we love them. I have a Dell for my sewing machine, and I HATE it!!
i too am macbook virgin-bought mine after reading all your consumer posts before you bought yours-very helpful. thanks for all the tips. love my macbook but still find a lot of manipulations with it confusing.
ReplyDeleteScary! Glad that there was a fix. I bought my new 21" iMac a week ago (yay!) and am getting used to it. It's gorgeous.
ReplyDeleteMy remaining challenge is to figure out and acquire personal and small business financial software. On my Dell laptop (AKA the black doorstop) I used Quicken for Home and Small Business and it was nice to have it all in one product so I could update all my accounts at once.
I'd love to hear what works for others.
Whoo-hoo all the new mac users!
ReplyDeleteLisa - apparently there is Quicken Essentials for Mac - but I think you might want to read this review first
Or there's Quickbooks for Mac 2010
ReplyDeleteVery handy, thank you. Now how do you eject a CD that the iMac thinks is in the drive but isn't? My HP printer software disk must have been damaged between our computers. Driving me mad, it is. I don't expect you to respond, Katherine, just thought I'd share.
ReplyDeleteOh - how annoying!
ReplyDeleteHave you tried the "Force Eject" which I think is under the Disc Utility? Somewhere you've got a bit of software which thinks it's still inside and you need to identify that bit and then try an eject or a 'force eject'
Did you get the support package? i bought it for mine as I'm a complete novice.
Thanks, Katherine. I've done that but it has an annoying habit of reappearing even though I haven't inserted a disk. I will sort it out eventually. My problem is I'd rather look at art on line than sort software problems. My Technical Support is in the studio on the terrace :)
ReplyDeleteI had completely forgotten about the eject button that sits on the Mac. You are in the process of finding out that there is often more than one way to get something done on a Mac. About three Macs ago I found the eject button a bit useless as you can often still have the ghost of the disc on the screen after you eject so I stopped using it. Best way to eject any disc is to drag the image to trash and the Mac will safely eject the disc and the image
ReplyDelete